Major Retailer Cyber Attacks
SCAMS.
If
you’re a Co-op or M&S member, your name and details may have been
compromised in the recent cyberattack.
Be
especially alert to email scams (also known as phishing), where fraudsters pose
as trusted brands or retailers. These emails often contain links that lead to
fake websites designed to steal your personal or financial information.
If
you receive a suspicious email, don’t click on any links or
attachments—even if it appears to come from a familiar company.
It’s
also wise to monitor your bank s and credit file for any unusual
activity, such as new s being opened in your name. If you spot anything
suspicious, your bank and report it to Action Fraud immediately.
DATA
BREACHES.
If
you're a customer of an organisation that has experienced a data breach, you
can check whether you've been affected by ing the company directly via
its official website or verified social media channels.
Avoid
using details or links from any unexpected messages you’ve received.
The organisation should be able to tell you whether a breach actually occurred,
if your data was affected and what steps you should take next.
If
you receive messages that feels suspicious, forward emails to the National
Cyber Security Centre at report@phishing.gov.uk and
texts to 7726 (a free spam-reporting service).
COMPENSATION.
If
your personal data is lost in a breach and it causes you financial loss or
emotional distress, you may be entitled to claim compensation from the
organisation responsible.
To
begin with, you should the organisation you believe is responsible,
outlining what distress or losses you've suffered and how you expect it to
compensate you.
You
can also raise your concerns with the Information Commissioner’s Office (ICO).
While the ICO cannot award compensation or advise on how much you should
receive, its assessment can carry significant weight if you decide to pursue a
claim.
